FAQs

Is there collision damage waiver and insurance cover?

Yes. Our cars are comprehensively insured.

What is the deposit refund period?

Within 7 working days.

Is there an excess charge for additional drivers?

We do not charge any excess on additional drivers, they need to have the specified requirements for them to be allowed to drive.

What is the breakdown response?

We have a 24 hour road side assist partner who will come to your rescue at any time.

Is there a different security deposit for one rental day?

The security deposit depends on the type of vehicle. Budget cars carry a security deposit.

What is your fuel policy?

You will rent the car on a full tank, which must be returned on a full tank upon expiry of the hire.

Fuel is not included in the rates, so if the vehicle is not returned with a full tank of fuel, Murare Car rental will refuel the vehicle and charge the fuel on the invoice. Please note that the price Murare Car rental charges for fuel is higher than that charged at fuel stations, to cover administration costs.

Do you operate 24 hours?

Yes, we do.

Do you offer unlimited mileage?

Yes, we do.